Goldbet Casino highly values the protection of your privacy and personal data. This policy explains how we collect, use, and protect information when you use our services in the Netherlands.
Data we collect
We may collect the following categories of data about you:
Identity and contact details
This includes information such as your name, date of birth (to verify the 18+ age limit), email address, and phone number when you register or contact us.
Technical and usage data
We collect data about your device (such as IP address and browser type) and how you use our platform. This helps us optimize security and performance.
Communication data
When you contact our customer service, we keep a copy of the correspondence to handle your requests efficiently.
How we use your data
Your data is used for the following purposes:
Managing and securing your account.
Providing customer service and technical support.
Analyzing platform usage to improve our services.
Complying with legal obligations and preventing fraud.
Legal bases for processing
We process your data based on the necessity for the performance of a contract, our legitimate business interests, legal obligations, or your explicit consent where required.
Data retention and security
We do not retain your personal data longer than necessary for the purposes for which it was collected. We take reasonable technical and organizational measures to protect your data against unauthorized access, although no method of transmission over the internet is completely secure.
Your rights as a user
Under applicable law in the Netherlands, you have the right to:
Access to the data we hold about you.
Correction of inaccurate or incomplete data.
Erasure of your data in certain circumstances.
Object to or restrict the processing of your data.
Data portability.
Contact Us
For questions about your privacy or to exercise your rights, please contact our Data Protection Officer at: goldbet_support@gmail.com.